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Service & contact

You can reach us on:
+41 (58) 358 71 11

Our business hours are:
Monday - Friday: 7:30 - 18:00

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Data protection declaration

By accessing an Allianz Suisse website you agree to the following terms.

Data protection in general:
All personal data made accessible to Allianz Suisse is handled in accordance with the provisions of the Swiss Data Protection Act and protected against unauthorised processing, loss and destruction by means of appropriate technical and organisational measures. Your data will only be retained for as long as is required for processing and by the legally prescribed retention periods.

The data and information entrusted to Allianz Suisse will be used for the purposes that are indicated on receipt or are apparent from the circumstances. Allianz Suisse also reserves the right to use such information for its own marketing and advertising purposes within the Allianz Suisse Group.

Before conclusion and during the term of the contract, it may become necessary to make enquiries and exchange data with third parties in Switzerland and abroad for the purposes of risk assessment, credit checks, further ascertainment of facts or in the event of a claim. Where necessary, we also obtain pertinent information from third parties (in particular previous insurers concerning claims histories, credit check companies, pledgees, co-insurers and reinsurers, medical personnel, doctors, officials, hospitals, social insurers and employers in the case of group insurance). In the event of recovery from a liable third party, data pertaining to the recourse claim may be disclosed to the liable third party or that party’s liability insurance provider.

Some of our services are provided by legally independent companies in Switzerland and abroad, which may include group companies of the Allianz Group, independent agencies, brokers, cooperation partners or external service providers (e.g. outsourcing companies). It is necessary for us to pass on your data within and outside the Group for the purposes of the contractual relationship. We assess all third parties integrated into our business processes with regard to data protection and security and contractually oblige them to comply with data protection requirements.

Data protection on the Internet:
All data supplied to Allianz Suisse via the Internet is transmitted in encrypted form. However, it is still possible that data may be lost, damaged or manipulated during transmission. Allianz Suisse accepts no responsibility for the security and protection of data during transmission via the Internet.

To make our website user-friendly and secure and ensure that your visit is successful, cookies (text files) are saved on your computer. You can prevent them from being installed by altering the settings in your browser, but this may mean that you will not be able to make full use of some of the website’s functions.

This website uses Google Analytics, a web analysis service from Google Inc. (“Google”). Google Analytics collects data which Allianz Suisse uses for internal analysis in order to improve its website and for market analyses and evaluations in connection with the use of the website. This data is passed on to Google for processing. The data recorded in this way includes date and time of access, your IP address, access URL, URL of origin, search terms used and information on your operating system and browser. To ensure anonymity, your IP address is transmitted in abbreviated form.

You can deactivate the web analysis service by installing an appropriate add-on ( in your browser.

Please also read the data protection provisions on this from Google Inc.: